About BigCommerce

Success is our mission

Our purpose at BigCommerce is to power success for brands. That goes beyond creating the best commerce platform on the market; it means revolutionizing the way people shop, work and live.

About Us Success


BigCommerce by the numbers

456+$8B+125M
employeesin merchant salesin funding


We’re dedicated to our merchants, guided by our values and powered by our people. That has let us rapidly grow from a 2-person startup to a global team of hundreds that has helped retailers make billions of dollars in sales.

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Our company values

These are the core principles upon which BigCommerce was built, guiding what we do and how we do it. Each employee learns them, loves them and lives them. Our merchants benefit from them every time they use our product or get help from our Support team.

Customers first

Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers.

Team on a mission

BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition

Think big

Being the world's leading commerce platform requires unrivalled vision, innovation and execution. We never settle — in everything we do, we challenge our ideas of what’s possible in order to better meet the needs of our customers.

Act with integrity

We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior.

Make a difference every day

We constantly push ourselves to be our best, we focus on solutions, and we arrive every day inspired to make an impact through our talents, passion and hard work.

Inside BigCommerce

Here’s what day-to-day life is like at BigCommerce. It’s a fast, fun ride with never a dull moment in sight. And we love every minute of it

We hire exceptional people to help build, support and scale our fast-growing commerce platform. Interested in joining us? We’re hiring in all four offices around the world. Also follow us on Instagram or Twitter, and check out #BigCommerceLife on both. 

About Us Inside


Our offices

We office in four modern spaces in three vibrant cities. Each has its own personality, but they’re all full of smart, talented people who are dedicated to helping our customers.

Sydney Bridge

Sydney, Australia

Our Sydney office is situated in the CBD. It’s around the corner from Central Station, Chinatown and Darling Harbour, and a short stroll from great cafes, pubs, parks and restaurants. Our Engineering office reflects our innovative, unique, well-balanced and vibrant surroundings. 

San Fran Bridge

San Francisco, California

Our San Francisco office is in the heart of the Financial District, close to a BART stop and surrounded by great coffee shops, restaurants and bars. Designed from the get-go to host Tech Talks, we frequently bring in industry leaders to discuss the latest trends in commerce technology.

Austin Downtown Congress

Austin, Texas / Downtown

Our downtown Austin office is primarily dedicated to Engineering and Product teams working to solve some of our customers’ most complex problems. It’s close to other tech companies and startups, not to mention landmarks like South Congress, Lady Bird Lake, 6th Street and more.

Austin Four Points Bridge

Austin, Texas / Four Points

Our beautiful Four Points office is located in the Silicon Hills, set amongst trees and nature trails just a few minutes from Lake Travis. It serves as the BigCommerce Sales, Support and Operations hub, and is also home to members of our Marketing and Design teams.