We chose Rewind for a backup system for the new store we will be launching later this month. They are still working on their product for the BigCommerce platform, but when I ran into a problem and needed items restored, the team at Rewind got me up and running quickly. It is added security knowing our site is being protected and that if we have a problem the Rewind team provides quick response to resolve it.
I did a lot of research on which backup system would work best for our ecommerce store. I personally spoke to three sales reps and wrote multiple companies. After careful scrutiny I discovered some small but very important holes that could ultimately lead to disaster if you chose the wrong backup company. Rewind had covered their bases by thinking through the process and strategy, this in turn protects our data which is our life and blood of our growing business. Rewind also is working on future solutions in anticipation of growing business needs and this is a critical part in long term data security and success.
Having Rewind take care out of back ups makes life easier, it just happens & the backups are complete, lets me concentrate on my customers knowing that when I need it a back up is on hand, happy we chose Rewind.
Rewind is exactly what Texas Aeroplastics needed. The backups are completely seamless and happen automatically. Now we can focus on making plastic airplane parts instead of worrying about buyplaneparts.com's online security or failures. We are happy with Rewind!
We used to run manual processes for backing up our information. Cost savings is a huge deal for us on doing our own maintenance. However, as a 2 person/family owned shop, time can't be bought back. While we could continue to do our manual processes, the minutes we get back by using Rewind allows us extra time to cater to our customers and be with our Familia. Rewind even reached out to us to learn more about our business and our needs. This goes hand in hand with our business on making sure people's needs are met and they feel like family. Pleased we made the choice to go with Rewind!
Rewind app is great for backing up your website.
Definitely a great investment to ensure all your products are well protected.
Great app. All the heavy lifting is done in the background while you work on fine tuning your site. On less thing to worry about.
Definitely good to have and hope to never need! Keep up the good work, team.
This was easy to install and provides peace of mind knowing that backups are happening in the background.
Simple and completely effortless install - Works in the background with no issues.
Rewind give our company peace of mind knowing we can get our data back just in case of an accidental delete. We have had this happen in the past and it took weeks to fix so knowing we have this protection is great.
We had an issue where we had to re-enter all of our photos for all of our products and were told about Rewind. Super happy we have a back up now so we don't run into that issue again!
This app backs up my website data so I can rest easy It’s very easy to set up and cheap! Worth it!
After reading the review below this, I am going to have to search for a better back-up solution.
We are very pleased and have piece of mind since we purchased Rewind. We recommend this app to every ecommerce store.
Very critical review, let me first say they have excellent customer service and quickly reached out to us explaining they do plan on improving every one of the shortfalls mentioned below within the next few months. Rewind has the Right idea, I hope they succeed in soon developing what they say because if so, i'll be back because traditional backups are a hassle. But at the moment basically there's not a chance id depend on this app to save us in an emergency situation. This will NOT do anything close to what Bigcommerce recommends you do for 100% site back.
$120,000K in monthly sales revenue generated with our Bigcommerce store but if you're a hobbyist type business this might be fine for what you need. Any company using Bigcommerce as an important or essential part of business operations, Rewind is not your answer. If you're unfamiliar with how to create CVS backups .... than you better figure it out because this Rewind App isn't capable of "rewinding" more than 50% of your stores most important information. Just ask, they'll tell you the same thing
If you have a real emergency, what good is 50% of your information without the other 50%??? Imagine a fire truck showing up on scene to put out a fire with no water, nice of them to show up but with only 50% of what you really need, it just doesn't cut it.
Any stored data with this app is not viewable, only time stamped for a restore point by date. Sometimes you don't exactly know when things started to go wrong, it would be a guessing game to pick the best restore point.
Great reviews for this app and it's why I tried Rewind but immediately after you make an account they ask for these reviews because if you leave them a review, its helps boost your stores SEO, and its true, but also why this app is way overrated.
I felt the need to write this review when I realized after your signed up, they make you jump through some basic hoops to cancel Unlike other Apps. Ok totally my fault for downloading an App I thought could do more than what it actually does, at least give me an "Cancel Button" so I can just move on rather than wasting more of my time.
Rewind is an excellent app that has given us the backup capability on our BigCommerce store we have been looking for. It backs all our products, categories, IMAGES (!!!), and even things like bulk pricing and option sets we were not able to back up before. It runs automatically or we can tell to do a manual backup at any time. Highly recommend it for BigCommerce store users so that you don't lose products and spend hours and days trying to recover the information.
We are SO happy to have this App for automatic backups. What a relief! We definitely won't miss the drudgery involved in making full manual backups of our Big Commerce site. While we will still occasionally make a manual backup version to keep for emergencies, the time savings and peace of mind is HUGE!
Very Intuitive backup solution. Works perfectly.
After losing my website and having to rebuild, I now have peace of mind with Rewind! No more worrying about losing time and money with a costly start over.
We use an app that in worst case may delete some of our onsite SEO work on product pages. After installing Rewind, I feel much more at ease. Now that we have a great backup system we don't need to worry about losing countless of working hours and a lot of money spent!
This gives us a huge peace of mind. We are nearly 10000 individual sku's and knowing rewind will back them up and show when the item was changed is a huge peace of mind- thanks
We've just finished the week trial and have used it to restore several mistakes when updating photos or descriptions. No stress, just go to your apps, click Rewind and look in your vault - the most recent work is right there. Open what you need, see the timeline and click the version you want - no more worry!
Each and every item is backed up in real time as any change is made - inventory changes from staff or orders, updates to the item or anything else. Your entire site is backed up daily as well.
This is what peace of mind looks like!
This app gives me the peace of mind to know we have a safety net in case of hackers or any data problems down the road.
After losing info, I got Rewind and for $5 a month, I worry no more. That will never happen again! Thanks Rewind!
Plug, Pay and Play. Peace of mind in just a few minutes.
Great to know that our key information is being backed up automatically! Incredibly easy to install and very helpful team. Thanks!
The thought of recreating over 1000 products has been a source of anxiety for years. This great service ensures all the work you have done on your website will not be lost, for a price that is almost unbelievable. One click installations is simple to use, in minutes we could view all our products in Rewind, so we were sure that the backup was complete. Quick, Easy and Affordable for everyone!
Literally set up within minutes and then you can completely forget about it while it does it's work...
As soon as we came across rewind we knew this is something we need and will use! Great product with one click installation which makes it super easy to use! Oh, and the price. The price is way too good compare to all other backup services. For just $5 you are getting great value and great service.
Thank you Mike and the rest of the team!
So far this app is doing great. Easy to install and it gives you peace of mind knowing your products are all securely backed up. Looking forward to new developments and expansions for this app.
I am happy with this so far. I have been told that there are more great things to come with this app, so I am looking forward to that. I personally would like to see 100% full backups like templates, sku's, etc. I like it that it's basically baked into BC so restoring looks very simple.
I have spent 2 years getting 600 products onto my website. My worst nightmare was to lose 2 years of work! When I stumbled across 'Rewind' it was a no-brainer. For just $5 per month I had all of my products backed up every night. It was easy to install, and the products were backed up almost instantly. It's brilliant, and gives me great peace of mind. Looking forward to enhancements to back up 'Reviews' and 'Categories' too! I thoroughly recommend this product. Paul @ Body and Mind Studio, UK.
This app fills a big hole in Bigcommerce (backup).
Easy to set up.
Have not had to restore anything yet but it seems to be working well.
Hope they can add more items to the backup such as content pages, blogs, etc.
Easy to use app that gives us peace-of-mind knowing that everything is backed up. It's funny how Bigcommerce doesn't provide this service by default...
Great product and piece of mind. No more manual back-up of products, images and descriptions. Excellent!
The installation of this app was a breeze. So far we are so happy with it and how it seamlessly takes care of everything in the background. Their support is very good and Mike responded promptly and was very engaging. Looking forward to more features this Summer. Thanks!
UPDATED 06/29/2017 - Please see my detail comment/reason why I changed my rating from a 5 to a 2 here: https://forum.bigcommerce.com/s/feed/0D51300003hC6z2CAC
Easy to install, seamlessly runs in background. Great way to ensure your files.
Easy and simple to setup. With the thousands of hours poured into making a website, this is an obvious choice for insuring that your hard work isn't lost. Hope I never have to use it, but if I do, I am certain that I will be happy that I have paid for the service. I love that everything is automated and runs without anyone having to do anything at all.
I've wanted a service like this for years as a BigCommerce customer. If you make a lot of revisions to your product, and especially if you use bulk update tools which can wreak havoc if you make even a minor mistake in the upload, you will wish you had a service like Rewind. I haven't had to restore any products yet but glad to know I can now. It would be great if they add backups to our Bigcommerce web pages like category pages.
I found this much needed back-up app to set-up very easily. No problems whatsoever! Price is awesome and the customer service is first rate. I have been an ecommerce user since 1998 and there has never been so easy to use and inexpensive service in my 20 years of being an online merchant. I give it 5-Stars!